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Winning customers' trust

How IMC can help you win the confidence of jaded financial customers

Money isn't funny - Too many people have lost their wealth... their dreams... and their sense of humor. Now more than ever, take a serious approach to an extremely serious subject.

Be transparent - Don't hide behind unnecessarily complicated products, corporate speak, hidden fees or paragraphs of legal disclaimers in two-point type. Be ready with straight-forward, actionable answers for your customers in all your touch points.

Provide value, not penalties - Build relationships by providing useful products and services that your customers want.

See work and results for IndyMac Bank.

We've helped build the businesses and brands for:

  • CapitalSource Bank
  • Crowell, Weedon & Co.
  • Great American Group
  • Wells Fargo (Hispanic)
  • First Interstate Bank
  • Home Savings & Loan
  • IndyMac Bank
  • Countrywide Home Loans
  • California Statewide
  • Imperial Bank

View Clients By Industry

Applied Materials CapitalSource Bank Chevron Federal Credit Union City of Hope Crowell, Weedon & Co. Dunn-Edwards Paints EZ Lube Junior Blind of America Leafwing Center Luxury Link Mitchell-Vance Laboratories Monrovia Nursery Co. NuSil Silicone Technology Panasonic Solutions Company Public Storage Roland Corporation U.S. Tahiti Tourisme North America Whole Foods Market zpizza

View all clients

Testimonials

"I like The Phelps Group approach. They build a team of individuals around my business that I work closely with day-in and day-out on everything from strategy to tactics. Everyone on the team talks candidly about the business and this leads to solid thinking and excellent results." -- Tim Bosveld, VP, Marketing, Dunn-Edwards Paints

"I'm a marketer who believes that good marketing is Marketing + Public/Media Relations soooo any media opportunity that crosses my desk that works strategically I am all over it! Thanks again to The Phelps Group – they did a great job in helping us make this successful." -- Yvonne Hamilton, Marketing Supervisor, Whole Foods Market Colorado Springs

"With our extremely tight deadlines and often very short planning windows - the agency’s ability to deliver on time / on strategy is appreciated." -- Jonathan Reap, Director of Communications, Tahiti Tourisme North America

"Teams on both sides work in collaboration for a positive end result." -- Al Keahi, Managing Director, Tahiti Tourisme North America

"With the longevity of our relationship with the agency, they have a very in-depth knowledge of our business, our partners, strategies, objectives and overall goals." -- Jonathan Reap, Director of Communications, Tahiti Tourisme North America

"It's refreshing to work with an agency that appears to genuinely care about the business and not see it as just a revenue source. The client service, the constant willingness to help in any way possible, and the attention to detail on top of very good work make the agency hard to match." -- David Collins, Director of Marketing, Public Storage

"The integrated approach used by The Phelps Group allows us (our company and our team at the agency) to maximize efforts in advertising, public relations and even with our promotions." -- Jonathan Reap, Director of Communications, Tahiti Tourisme North America