Technology – Cutting through the techno-babble
What it takes to succeed in technology today
People use your products, so speak to the person - Even if your customers are technoids or B2B purchasing departments, first they respond to products... fascinated by the newest release. But still the communications need to resonate with people. People who want to be wowed, entertained, impressed and educated. People who are hammered by the drone of endless product specs every day. You need to capture precisely what makes your brand truly different... and make that the exciting, emotional focal point of every piece of your communications.
Making it relevant - Technology is both indispensable and fleeting. The "next big thing" or game-changing technical breakthrough seems to be superseded overnight by the next "next big thing". To avoid the junkyard of short-lived wonder products, creating and nurturing your brand is more important than ever. Your brand is not just the technology that's in it but the sum total of every impression it makes over time. Think like a brand, act like a brand, and you can still be the "next big thing" tomorrow.
In the long run, quality is still key - Quality is what sets you apart from your competition over time. Consumers and B2B buyers know quality when they see it and especially when they use it every day. Within your brand's particular value proposition, carefully specify your quality level... including "Compared to what?" Measure your quality, make sure your customers are happy and improve where you can.
We've helped build the businesses and brands for:
- Panasonic (Toughbook computers, plasma screens, camcorders and projectors)
- NuSil Silicone Technology
- Roland Corporation U.S.
- Dolphin Technologies
- IBM (five different products)
- JBL Systems
- Seiko Instruments U.S.A.
- AST Research
- Hughes Communications
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Applied Materials
CapitalSource Bank
Chevron Federal Credit Union
City of Hope
Crowell, Weedon & Co.
Dunn-Edwards Paints
EZ Lube
Junior Blind of America
Leafwing Center
Luxury Link
Mitchell-Vance Laboratories
Monrovia Nursery Co.
NuSil Silicone Technology
Panasonic Solutions Company
Public Storage
Roland Corporation U.S.
Tahiti Tourisme North America
Whole Foods Market
zpizza
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